California Computer Advantage, Inc.

Printer error
"Windows can not print due to an error with the current printer setup"

CAUSE

This behavior can occur when a user does not have the correct privileges when connected to a network while installing printer driver.

RESOLUTION

To resolve this issue, follow these steps:

1. Right click on My Computer and select Manage.
2. Click on Local Users and Groups, Groups.
3. Add user to Power user or Administrator then reinstall printer driver.

User could not print to network printer because user was not setup as a Power user on the users System. User needs to have the power user domain rights to print to network printers.

Note:
This error may also pertain to the following issues in MS PowerPoint 2002

Error Message When You Attempt to Print a Large PowerPoint File

The information in this article applies to:

Microsoft PowerPoint 2002

SYMPTOMS

When you attempt to print a large Microsoft PowerPoint presentation, you may receive an error message similar to the following:

Windows cannot print due to a problem with the current printer setup.

Try one or more of the following:

1. Check the printer by printing a test page from Windows.
2. Make sure the printer is turned on and online.
3. Reinstall the printer driver.
4. None of the suggestions in the error message resolve the issue.

CAUSE

 This behavior can occur when the PowerPoint presentation contains pictures or other graphics that make the file size very large.

RESOLUTION

To resolve this issue, reduce the size of the pictures in the presentation.

To do this, follow these steps:

NOTE: It is not necessary to know in advance which picture is causing the issue.

Start PowerPoint and open the presentation that is triggering the printing issue.

1. On the Picture toolbar, click Compress Pictures.
2. In the Compress Pictures dialog box, click all pictures in document under Apply to.
3. Under Change resolution, click Print.
4. Under Options, click to select both the Compress pictures and Delete cropped areas of pictures check boxes.
5. Click OK.

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